Written By @levelsio
Last updated About 2 months ago
You can get your refund if you havenโt extensively used Photo AI yet, and then sign up again to the right monthly plan.
First get your refund:
Get your refund
Please login, then tap the top left Photo AI logo, and in the dropdown select [ Request a refund ]. If youโre eligible for a refund, youโll be able to self-refund on that page.
You're only eligible for a refund if you've not created a model yet and have generated fewer than 20 photos over the lifetime of your account. If you've already used Photo AI to create a model or take photos or videos, we cannot offer a refund as costs incurred for generative AI are extremely high.
Your yearly subscription is now cancelled immediately
Change your plan
Now login to Photo AI again and youโll be sent to the pricing table to choose your plan. Make sure you choose the monthly plan this time.
Youโll now have received a refund, cancelled your yearly subscription and signed up to the monthly plan.