Priority
Still stuck in price page / cannot reactivate, account status still not active
Bump up my previous ticket since you closed it, Unfortunately, i still could not login, now I can go to the pricing page, but it still does not allow me to close the pricing page or click back to the main dashboard gallery page. I tried clicking my current Ultra plan, but nothing happens. I tried selecting a lower subscription, but that led me to a payment page for a different subscription, even though I already have an active Ultra subscription. I tried to go back, but that led me to a "Your account is cancelled" page. When I clicked the "reactivate" hyperlink, I got stuck again on the pricing page. I tried using Inspect Element to remove the pricing page and navigate within the main page, but nothing worked. If I refresh the page, I get stuck on the pricing page again. On the main page, when I removed the pricing page using Inspect Element, I saw a message saying "your account is cancelled." When I clicked the "Do not cancel" CTA, it led me to the Stripe billing page, which shows all my invoices as paid. I am assuming that the validation logic on the Photo AI side got confused due to my hiccup with Stripe, and the Photo AI server still counts me as inactive, so I keep getting stuck. What else should I do?
๐ธ Photo AI
About 21 hours ago
Priority
Still stuck in price page / cannot reactivate, account status still not active
Bump up my previous ticket since you closed it, Unfortunately, i still could not login, now I can go to the pricing page, but it still does not allow me to close the pricing page or click back to the main dashboard gallery page. I tried clicking my current Ultra plan, but nothing happens. I tried selecting a lower subscription, but that led me to a payment page for a different subscription, even though I already have an active Ultra subscription. I tried to go back, but that led me to a "Your account is cancelled" page. When I clicked the "reactivate" hyperlink, I got stuck again on the pricing page. I tried using Inspect Element to remove the pricing page and navigate within the main page, but nothing worked. If I refresh the page, I get stuck on the pricing page again. On the main page, when I removed the pricing page using Inspect Element, I saw a message saying "your account is cancelled." When I clicked the "Do not cancel" CTA, it led me to the Stripe billing page, which shows all my invoices as paid. I am assuming that the validation logic on the Photo AI side got confused due to my hiccup with Stripe, and the Photo AI server still counts me as inactive, so I keep getting stuck. What else should I do?
๐ธ Photo AI
About 21 hours ago
Under Review
hoodmaps no tags are visible (also affects nomads.com)
i dont see any tags anymore for any city. i tried toggling the tags button. do i miss something? it worked well for me some months ago im using macbook m1 air tahoe 26.3 with google chrome
๐บ๏ธ Hoodmaps
About 21 hours ago
Under Review
hoodmaps no tags are visible (also affects nomads.com)
i dont see any tags anymore for any city. i tried toggling the tags button. do i miss something? it worked well for me some months ago im using macbook m1 air tahoe 26.3 with google chrome
๐บ๏ธ Hoodmaps
About 21 hours ago