My payment card is not accepted when signing up

Written By @levelsio

Last updated 3 months ago

Due to lots of fraud attempts, we've had to increase our payment security. Firstly, disable your VPN or proxy server. Then make sure your name, CVC and postal code match the one on your payment card and of your bank account. Also your card country should be the same as your billing country. And finally make sure you enable 3D Secure or similar authentication on your card with your bank.

We also do not accept customers from the Philippines due to massive and repeated card abuse from there. We’re not planning to change this any time soon.