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Over 8400 credits disappeared in a glitch [RESOLVED]

I had over 8400 credits when I opened my account and could see it, and haven’t used them. The site buffered and suddenly I lost all the credits.

Status: Completed22 comments

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Comments22

  • @levelsio

    Team•

    Aug 4, 2025

    Pinned

    OK resolved now, I have fixed the bug and everyone has got their full plan credits reset to the max! Sorry for the trouble. In total 34 users were affected.

  • Jade Petal

    •

    Aug 1, 2025

    same here, i just lost about 7500 credits, set to zero, and wants me to upgrate

  • Amaranth Dew

    •

    Aug 1, 2025

    Same happened to me right now

  • Amber Beach

    •

    Aug 1, 2025

    Me too

  • Moccasin Wobble

    •

    Aug 2, 2025

    yeah same will be fixed today, i hope haha

  • Purple Mustard

    •

    Aug 3, 2025

    This happened to me right now.

  • Amaranth Dew

    •

    Aug 3, 2025

    @@levelsiocan we get an update on this please? Thank you

    • Moccasin Wobble

      •

      Aug 3, 2025

      Yes please! It’s already 2 days now mate, please fix it ASAP for us. Thanks bro

  • Aquamarine Pie

    •

    Aug 4, 2025

    Same thing happened on my account.

    • Moccasin Wobble

      •

      Aug 4, 2025

      @@levelsio Come on boss, fix it for us please!

  • @levelsio

    Team•

    Aug 4, 2025

    Oops, sorry guys! Investigating now. Don’t worry I’ll fix it and get your credits back!!! Gimme some time to figure out what’s going on and who’s affected. Don’t panic!

  • Pink Darkmatter

    •

    Aug 3, 2025

    •

    Merged request

    •

    1 vote

    Credits gone boss, please fix it!

    All my credits are gone when making a UGC video. I already posted 1, but i see it’s closed. Can you please fix it today boss?


    Thanks