Tons of credits are gone after subscription renewal

I had bought a yearly subscription of PhotoAI one year ago. I cancelled the renewal because I did not know yet if I wanted it to renew for another year. Now the cancellation date came up and I decided to resubscribe, into a cheaper plan. That was around a week ago or so. Now I am in the cheaper plan but all the credits except for 50 credits were gone. I sincerely hope you will restore the credits I paid for for the yearly subscription, and still had in my account before I re-subscribed. Otherwise this would be really unfair, feeling like a punishment for my loyalty. Thanks for your help.

Please authenticate to join the conversation.

Upvoters
Status

Closed

Board

πŸ“Έ Photo AI

Date

10 months ago

Subscribe to post

Get notified by email when there are changes.