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Request to restore my credits - UI bug, auto generation without start & cancel button

Hello support team,

I encountered a serious UI bug on your website.

For the Christmas effect template/series:

There is NO "Start" button. After I simply clicked on this theme, the generation automatically began immediately.

Also there was NO cancel / stop button at all. I could not abort the process.

My credits were deducted accidentally due to this platform defect, I never intended to run this generation.

Please restore the consumed credits back into my account.

My account email: 【XH088@live.mdx.ac.uk】

I have attached screenshots showing this bug.

Thank you.

Status: Closed1 comment

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Comments1

  • Scarlet Highlighter

    •

    Oct 18