Hello,
Your self-service refund page confirms that I am eligible for a refund, but it only offers to refund my most recent payment.
I am requesting a separate review and a courtesy refund of the following earlier subscription payments:
June 27, 2026: $49
July 27, 2026: $49
August 27, 2026: $49
Total: $147
I have not been using the service and only recently discovered the ongoing charges. Please review the billing and usage history associated with the email address I used to sign in to this feedback board. It is the same email used for my Photo AI account.
Your promotional emails state that some photos were generated automatically for free without using my credits. Please distinguish those promotional images from any activity I personally initiated.
I also believe I was charged twice when I initially signed up. Please investigate this separately and provide a secure, private way for me to submit the payment records.
Please respond privately by email with the outcome of the $147 refund review and the duplicate-payment investigation.
Thank you.