Refund request within 7-day money-back guarantee

Hi! I’m trying to request a refund within the 7-day money-back period, but I’m unable to access the option described in your FAQ.

The FAQ says to go to Settings → Privacy → Delete my account, but when I open nomads.com/settings, it only takes me to the Edit profile page. There is no Privacy tab and no option to delete my account.

I am already using a desktop browser and I am logged into my Nomads.com account. The Settings page does not contain a Privacy tab or a Delete my account option. I am formally requesting my refund today, August 12, 2026, within the 7-day money-back guarantee period. Please record this request as submitted within the refund window, as your website is currently preventing me from completing the self-service process.