Refund policy

I am writing to request a refund for Photoai, as I have encountered significant issues. Despite reaching out with questions, I have not received any responses, and the product does not function as described on your website. Your refund policy explicitly states that customers are eligible for a refund if 100 credits or less have been used. Since I fall within this category, I kindly request that you process my refund promptly. Please let me know if you need any additional information to complete this process. I look forward to your timely resolution.