Approved payment not detected — subscription inactive

Hello,

This is a billing/payment detection bug, not a refund request.

My card payment to PHOTOAI.COM was approved and successfully deducted on August 2, 2026 at 14:44.

Payment amount: $69.30 USD
Card provider status: Approved / Transfer Successful
Invoice number: GPQASZBE-0004

However, Photo AI emailed me saying the payment failed. I reactivated my Photo AI account, but my Max subscription is still inactive and the website shows the pricing page again.

Please locate the approved payment and activate the Max subscription on my Photo AI account. Please do not charge my card again.

I have attached proof of payment and screenshots showing the problem.

Thank you.